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Help

HRM5002

Performance Improvement

All the reading and resources from your modules, all in one place

Reading List Category
Resource Type
Lesson

Lesson 1

Key Text eBook

Effective Leadership, Management and Supervision…

by Field, R. and Brown, K.
Key Text eBook

Managing in Health and Social Care

by Martin, V. et al.
Essential Resource Video

Cameroon - Performed based management in the…

by Worldbank Cameroon
Essential Resource Article

Using a Decision-Making Process Model in…

by Negulescu, O.-H.
Essential Resource Video

Henry Mintzberg on Decision Making

by Lancaster University Management School
Wider Reading eBook

Quality Management Essentials

by Hoyle, D.
Wider Reading Website

Google Scholar

by Google
Wider Reading Website

Home page

by Directory of Open Access Journals
Wider Reading eBook

Financial Management for Non-Financial Managers

by Marsh, C.
Wider Reading eBook

Professional Risk and Working with People

by Andy, B. and David, C.
Wider Reading eBook

The Case for Interprofessional Collaboration

by Meads, G. and Ashcroft, J.

Lesson 2

Key Text eBook

Managing in Health and Social Care

by Martin, V. et al.
Key Text eBook

Effective Leadership, Management and Supervision…

by Field, R. and Brown, K.
Essential Resource Website

Big Society Speech

by Cabinet Office, Prime Minister's Office, 10 Downing Street and The Rt Hon Lord Cameron
Essential Resource Article

Internal Markets, Management by Targets, and…

by Niemietz, K.
Essential Resource Other

Strategy development toolkit

by Monitor
Essential Resource Website

NHS England

by debategraph
Essential Resource Website

Prepare a health and safety policy

by Health and Safety Executive
Essential Resource Video

Controlling as a Function of Management Free…

by Dhroov Prasad
Essential Resource Article

Assessment of new public management in health…

by Simonet, D.
Essential Resource Video

How to Write a SMART Goal

by dhaughey
Essential Resource Website

GP Patient Survey

by NHS England
Essential Resource Other

Delivering sustainability and transformation plans

by Ham, C. et al.

Lesson 3

Key Text eBook

Effective Leadership, Management and Supervision…

by Field, R. and Brown, K.
Key Text eBook

Managing in Health and Social Care

by Martin, V. et al.
Essential Resource Other

Better value in the NHS: the role of changes in…

by Alderwick, H. et al.
Essential Resource Website

Patients are not customers. Here are 6 reasons…

by Leng, S.
Essential Resource Article

The NHS performance assessment framework as a…

by Chang, L.-C.
Essential Resource Video

Balanced Scorecard Animation

by VLEARNorg
Essential Resource Video

The Learning Organization

by Sprouts
Essential Resource Video

How to create a performance management system for…

by Jan Mennens
Essential Resource Video

Getting to Know Health Indicators

by CIHICanada
Essential Resource Article

Creating and sustaining a learning organisation…

by Garcarz, W. and Chambers, R.
Wider Reading Other

Commitment to Customer Care

by Sheffield Teaching Hospitals

Lesson 4

Key Text eBook

Effective Leadership, Management and Supervision…

by Field, R. and Brown, K.
Key Text eBook

Managing in Health and Social Care

by Martin, V. et al.
Essential Resource Video

Examples of Good and Bad Strategy Maps

by Pm2 Consulting
Essential Resource Website

Fact or Fiction? Targets improve quality in the…

by Blunt, I.
Essential Resource Video

What is a Strategy Map

by Abu Dhabi Pension Fund
Essential Resource Website

Key Trust Performance Indicators Dashboard

by Derbyshire Healthcare NHS Foundation Trust
Essential Resource Website

Digital

by NHS England
Essential Resource Website

The pyramids and pitfalls of performance…

by ACCA Global

Lesson 5

Key Text eBook

Effective Leadership, Management and Supervision…

by Field, R. and Brown, K.
Key Text eBook

Managing in Health and Social Care

by Martin, V. et al.
Essential Resource Other

Accounting for democracy: making sure Parliament…

by House of Commons Public Administration and Constitutional Affairs Committee
Essential Resource Video

NHS finance explained: How money flows in the NHS

by One NHS Finance
Essential Resource Other

NHS foundation trust accounts: A guide for non-…

by hfma
Essential Resource Article

Comparing Performance Measurement Approaches in…

by Kihn, L.-A.
Essential Resource Website

NHS Oversight Framework 2025/26

by NHS England
Essential Resource Website

The NHS will struggle until all staff understand…

by Briddock, P.
Essential Resource Website

Home page

by LSEG
Essential Resource Video

How does the stock market work? - Oliver Elfenbaum

by TED-Ed
Wider Reading Website

6 Basic Financial Ratios and What They Reveal

by Wilkins, G.
Wider Reading Website

Home page

by dun & bradstreet

Lesson 6

Key Text eBook

Effective Leadership, Management and Supervision…

by Field, R. and Brown, K.
Key Text eBook

Managing in Health and Social Care

by Martin, V. et al.
Essential Resource Article

Can pay for performance improve the quality of…

by Roland, M. and Olesen, F.
Essential Resource Video

Why Employee Recognition is Essential for…

by Guardian Tracking
Essential Resource Website

NHS Oversight Framework 2025/26

by NHS England
Essential Resource Website

People Performance Management Toolkit

by NHS Employers
Essential Resource Article

Assessing healthcare service quality: A…

by Lee, D. and Kim, H.
Essential Resource Website

Bankers' bonus-style performance pay for GPs…

by Fenton, S.

Lesson 7

Key Text eBook

Managing in Health and Social Care

by Martin, V. et al.
Key Text eBook

Effective Leadership, Management and Supervision…

by Field, R. and Brown, K.
Essential Resource Article

Integrating uncertainty management in strategic…

by Soetanto, R. and Dainty, A. R. J.
Essential Resource Video

What is Stakeholder Engagement?

by Future 500
Essential Resource Website

NHS crisis revealed: 24 A&E units marked for…

by Milmo, C. et al.
Essential Resource Website

Stakeholder Mapping Tool

by East London NHS Foundation Trust
Essential Resource Video

Strategy development: a toolkit for NHS providers

by Monitor
Essential Resource Other

Evaluation strategy for new care model vanguards

by NHS
Essential Resource Other

Using the Balanced Scorecard as a Strategic…

by Kaplan, R. S. and Norton, D. P.
Essential Resource Website

Investment appraisal

by ACCA Global
Essential Resource Other

Strategy development toolkit

by Monitor
Essential Resource Article

Strategic Performance Measurement and Management…

by Kaplan, R. S.
Essential Resource Video

Introduction to stakeholder maps

by LearnLoads

Lesson 8

Key Text eBook

Managing in Health and Social Care

by Martin, V. et al.
Key Text eBook

Effective Leadership, Management and Supervision…

by Field, R. and Brown, K.
Essential Resource Video

Organizational Design and Structure

by GreggU
Essential Resource Other

Cost Drivers in Health Care

by Alliance for Health Reform
Essential Resource Website

The Cultural Web

by Mindtools
Essential Resource Other

Sarbanes-Oxley Will Make Little Difference -…

by Hamilton, S.
Essential Resource Other

Financial failure in the NHS: What causes it and…

by Murray, R. et al.
Essential Resource Video

Tough times: the financial challenge facing the…

by The NHS Alliance
Essential Resource Video

An alternative guide to the new NHS in England

by The King's Fund
Essential Resource Website

The changing NHS

by BBC News
Essential Resource Video

An Introduction to Transfer Pricing

by Bennett Thrasher
Essential Resource Other

A simple guide to Payment by Results

by NHS
Essential Resource Article

Predicting corporate bankruptcy: Where we stand?

by Adnan Aziz, M. and Dar, H. A.

Lesson 9

Key Text eBook

Effective Leadership, Management and Supervision…

by Field, R. and Brown, K.
Key Text eBook

Managing in Health and Social Care

by Martin, V. et al.
Essential Resource Video

Defining Quality: Aiming for a Better Health Care…

by IHI Open School
Essential Resource Article

The rise and decline of TQM in the NHS

by Uche, N.
Essential Resource Other

Better Visibility of Orthopaedic Consignment…

by NHS Supply Chain
Essential Resource Website

REVEALED: How the NHS wastes a staggering £7.6bn…

by Gornall, J.
Essential Resource Video

Total Quality Management Principles: A…

by Leaders Talk - ThinkEduca
Essential Resource Other

Does improving quality save money?

by Øvretveit, J.
Essential Resource Video

Deming PDCA Cycle

by Zero Gravity
Essential Resource Video

Quality Improvement in Healthcare

by DocMikeEvans
Essential Resource Video

LEAN: 8 wastes

by TECOEnergyInc
Essential Resource Other

Bringing Lean to Life

by NHS
Wider Reading Article

Assessing healthcare service quality: A…

by Lee, D. and Kim, H.

Lesson 10

Key Text eBook

Effective Leadership, Management and Supervision…

by Field, R. and Brown, K.
Key Text eBook

Managing in Health and Social Care

by Martin, V. et al.
Essential Resource Other

The Future Doctor: Scenario Analysis Report

by NHS Health Education England
Essential Resource Other

Overcoming challenges to implementing performance…

by Mucha, M. J.
Essential Resource Video

Disruptive trends in healthcare today

by PwC
Essential Resource Other

Future of Healthcare in Europe

by UCL
Essential Resource Article

Future developments in health care performance…

by Crema, M. and Verbano, C.
Essential Resource Website

Ahead of the curve: The future of performance…

by Ewenstein, B. et al.
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