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Help

HCM4002

Meeting the Needs of Service Users

All the reading and resources from your modules, all in one place

Reading List Category
Resource Type
Lesson

Lesson 1

Key Text eBook

Direct Practice Skills for Evidence-Based Social…

by Pomeroy, E. C. and Garcia, R. B.
Key Text eBook

Assessing Needs and Planning Care in Social Work

by Taylor, B.
Key Text eBook

The Care Process

by Newton, M., Llewellyn, A., and Hayes, S.
Key Text eBook

Care Planning: A guide for nurses

by Wilson, B., Woollands, A., and Barrett, D.
Essential Resource Website

Social worker Rachel Meade suspended over Gender…

by Baksi, C.
Essential Resource Website

Pharmacist who sold £1million worth of pills to…

by Shaw, N.
Essential Resource Website

The Fundamental Standards

by Care Quality Commission
Essential Resource Website

The National Occupational Standards for Social…

by British Association of Social Workers (BASW)
Essential Resource Website

GP who embezzled £1.1m to pay for online gambling…

by Mitchell, B.
Essential Resource Website

High Court’s PPE ruling on ‘VIP lanes’ is a…

by Evening Standard Comment
Essential Resource Other

Case study example person centred care plan

by NHS England
Essential Resource Video

Integrated care in every community

by NHS Engand
Essential Resource Website

Primary Care Practice Facilitation Curriculum…

by Agency for Healthcare Research and Quality
Essential Resource Website

Theresa May 'angry' over Downing Street…

by Buchan, L.
Essential Resource Website

Black nurse struck off after he says regulator is…

by Feehan, K.
Essential Resource Article

Empowerment in Healthcare: A thematic synthesis…

by Halvorsen, K.
Essential Resource Website

Quality standards

by National Institute for Health and Care Excellence
Essential Resource Website

Professional healthcare regulation in the UK…

by Professional Standards Authority
Essential Resource Website

Quality standards for health and social care |…

by Department of Health
Essential Resource Website

How new ways of working in primary care are…

by NHS England

Lesson 2

Key Text eBook

Direct Practice Skills for Evidence-Based Social…

by Pomeroy, E. and Garcia, B. R.
Key Text eBook

The Care Process

by Newton, M., Llewellyn, A., and Hayes, S.
Essential Resource Article

Implementing the single assessment for older…

by Wilson, K., Clegg, A., Fairclough, F. and Jones, S.
Essential Resource Website

North West Model for Life Limiting Conditions

by NHS England
Essential Resource Video

What Matters to me: Talking about Palliative and…

by Australian Department of Health and Aged Care
Essential Resource Website

Avoiding Residential Care: J’s Story with…

by Social and Sustainable Capital (SASC)
Essential Resource Video

How well do Diana and Rui know each other? |…

by Advance Care Planning Australia

Lesson 3

Key Text eBook

Assessing Needs and Planning Care in Social Work

by Taylor, B.
Key Text eBook

The Care Process

by Newton, M., Llewellyn, A., and Hayes, S.
Essential Resource Website

Care Act: assessment and eligibility

by Social Care Institute for Excellence (SCIE)
Essential Resource Website

About strengths-based practice

by Social Care Wales / Gofal Cymdeithasol Cymru
Essential Resource Video

Risk assessment in Health and Social Care

by PHSC
Essential Resource Website

What is a Risk Assessment in Health and Social…

by Academy for Health and Fitness
Essential Resource Website

Co-production: what it is and how to do it

by Social Care Institute for Excellence (SCIE)
Essential Resource Video

Co-Production and its use in health and social…

by Redbridge Council
Essential Resource Video

What is a strengths-based approach?

by Social Care Institute for Excellence (SCIE)
Essential Resource Website

Evidence for strengths and asset-based outcomes

by National Institute for Health and Care Excellence (NICE)
Essential Resource Video

What are multidisciplinary teams? (Integrated…

by Social Care Institute for Excellence (SCIE)
Essential Resource Video

Example of using an outcomes approach

by Social Care Wales TV / Gofal Cymdeithasol Cymru
Essential Resource Website

Direct payments | Carers UK

by Carers UK
Essential Resource Website

Personal budgets and direct payments factsheet

by Age UK
Essential Resource Website

Integrated care systems and social care: the…

by Thorstensen-Woll, C. and Bottery, S.

Lesson 4

Key Text eBook

Research and Evidence-Based Practice

by Heaslip V. and Lindsay, B.
Key Text eBook

Assessing Needs and Planning Care in Social Work

by Taylor, B. and Devine, T.
Key Text eBook

The Care Process

by Newton, M., Llewellyn, A., and Hayes, S.
Essential Resource Other

Person-Centred Approaches: Empowering people in…

by Health Education England, Skills for Health and Skill for Care
Essential Resource Website

Peter is living the life he chooses thanks to…

by NHS England
Essential Resource Video

WHO: What is people-centred care?

by World Health Organization (WHO)
Essential Resource Article

Exploring the theory, barriers and enablers for…

by Ocloo, J. et al.
Essential Resource Website

Evidence-Based Practice

by National Association of Social Workers (NASW)
Essential Resource Website

Principles for putting evidence-based guidance…

by National Institute for Health and Care Excellence (NICE)
Essential Resource Website

Assessment of needs under the Care Act 2014

by Social Care Institute for Excellence (SCIE)
Essential Resource Website

PHQ-9 (Patient Health Questionnaire-9)

by Kroenke, K.
Essential Resource Website

Shared Decision Making

by NHS England
Essential Resource Website

What Is Personalised Care?

by NHS England
Essential Resource eBook

Direct Practice Skills for Evidence-Based Social…

by Pomeroy, E. and Garcia, B. R.
Essential Resource Video

Service User and Carer Involvement Week 2020 -…

by Midlands Partnership University NHS FT
Essential Resource Website

Involving people in their own health and care:…

by NHS England
Essential Resource Website

Equality, Diversity and Inclusion in care and…

by Local Government Association
Essential Resource Website

Equality, Diversity and Inclusion training: A…

by NHS Staff Council

Lesson 5

Key Text eBook

Direct Practice Skills for Evidence-Based Social…

by Pomeroy, E., et al
Essential Resource Video

APP Advanced Practice Providers. An important…

by Mayfield brain and spine
Essential Resource Website

Integrated Care Systems explained.

by Charles A.
Essential Resource Website

Job Roles

by Think Care Careers
Essential Resource Website

A short history of social care reform in England…

by King's Fund
Essential Resource Website

Personal health budget is helping James live at…

by NHS
Essential Resource Video

Strong Integrated Care Systems Everywhere

by NHS England
Essential Resource Website

The health and social care white paper explained

by McKenna, H.
Essential Resource Website

Delivering integrated care the role of the…

by Scie

Lesson 6

Key Text eBook

Direct Practice Skills for Evidence-Based Social…

by Pomeroy, E. and Garcia, B. R.
Essential Resource Other

Understanding Professional Boundaries

by Bryson, S.,
Essential Resource Website

High Speed Training. What is an Early Help…

by Collier, E.
Essential Resource Website

Early Help Assessment

by Sefton Council
Essential Resource eBook

Understanding Health and Social Care

by Glasby, J.
Essential Resource Website

Referral, diagnosis and care planing

by NICE
Essential Resource Website

Older people with social care needs and multiple…

by NICE
Essential Resource Website

Case Study 2: Vignette

by Research in Practice for Adults
Essential Resource eBook

The Care Process

by Newton, M., Llewellyn, A., and Hayes, S.
Essential Resource Website

Guidance: Population health needs assessment: a…

by Public Health England
Essential Resource Video

What Is a Social Care Assessment?

by Hertfordshire County Council

Lesson 7

Key Text eBook

The Care Process

by Newton, M., Llewellyn, A., and Hayes, S.
Key Text eBook

Assessing Needs and Planning Care in Social Work

by Taylor, B and Devine, T.
Essential Resource Website

Anorexia: Katie's story | NHS

by ERGSY
Essential Resource Video

Knowing what really matters to people by Lucy…

by Social Care Wales TV / Gofal Cymdeithasol Cymru
Essential Resource Website

Dignity in care.

by Scie
Essential Resource eBook

Care Planning a guide for nurse.

by Wilson B.,
Essential Resource Website

Avoiding Residential Care: J’s Story with…

by Social and Sustainable Capital
Essential Resource Website

Effective workplace assessment

by Skills for care
Essential Resource Website

Understanding an Outcomes Approach

by Scie

Lesson 8

Key Text eBook

The Care Process

by Newton, M., Llewellyn, A., and Hayes, S.
Key Text eBook

Assessing Needs and Planning Care in Social Work

by Taylor, B.
Essential Resource Video

Approaches to evaluation: Where to start with…

by NIHR ARC West
Essential Resource Website

Personal health budget is helping James live at…

by NHS
Essential Resource Website

How do I give feedback or make a complaint about…

by NHS
Essential Resource Website

Using Patient Feedback.

by Picker Institute
Essential Resource Website

How new ways of working in primary care are…

by NHS
Essential Resource Website

Evaluating personalised care.

by Scie

Lesson 9

Essential Resource Website

Funding and efficiency

by NHS
Essential Resource Website

The future of health and care

by Department of Health and Social Care
Essential Resource Website

Brexit could worsen broken care system for older…

by Age UK
Essential Resource Website

Understanding the impact of Brexit on health in…

by Dayan, M., et al
Essential Resource Website

Keeping Records

by General Medical Council
Essential Resource Website

Five big issues for health and social care after…

by McKenna, H.
Essential Resource Website

Why is Documentation Important in Healthcare?

by Digital Health
Essential Resource Website

How health care is funded

by McKenna, H., et al
Essential Resource Website

Six ways in which NHS financial pressure can…

by Robertson, R.
Essential Resource Website

The health and social care workforce gap

by Macdonald, M.

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