Reading List Category
Resource Type
Lesson

Lesson 1

Key Text eBook

IT Manager's Handbook: Getting Your New Job…

by Holtsnider, B. and Jaffe, B. D.
Essential Resource Website

B2B marketing team structures every company…

by Devaney, E.
Essential Resource Website

What Is Lewin’s Change Theory? Explanation, Pros…

by Prosci
Essential Resource Website

The 5 Types Of Organizational Structures: Part 1…

by Morgan, J,
Essential Resource Website

The ADKAR Change Management Model Is A Simple,…

by Connelly, M.
Essential Resource Website

Kotter’s Change Management Theory Explanation and…

by Prosci
Wider Reading Website

The Institute of Management and Leadership (ILM)

by The Institute of Management and Leadership (ILM)
Wider Reading Website

The Chartered Management Institute (CMI)

by The Chartered Management Institute (CMI)
Wider Reading Website

IT manager job description

by CW Jobs
Wider Reading Website

Information systems manager: job description

by Rowland, O.

Lesson 2

Key Text eBook

IT Manager's Handbook: Getting Your New Job…

by Holtsnider, B. and Jaffe, B. D.
Essential Resource Website

Recruitment: Interviewing job applicants

by ACAS
Essential Resource Website

Hiring someone

by ACAS
Essential Resource Website

Inductions: What inductions are

by ACAS
Essential Resource Website

Recruitment: Choosing who to interview

by ACAS
Wider Reading Website

Recruitment

by University of York
Wider Reading Website

Recruitment and selection policy

by Monitor
Wider Reading eBook

The professional recruiter's handbook

by Brown, J.N.

Lesson 3

Key Text eBook

IT Manager's Handbook: Getting Your New Job

by Holtsnider, B. and Jaffe, B. D.
Essential Resource Website

Rewarding Talent

by Index Ventures
Essential Resource Website

Pay and reward Benchmarking

by Hays
Essential Resource Website

Developing a Competency Framework

by Mindtools
Essential Resource Website

Go Local…with an IBM Local User Group!

by Naranjo, L.
Essential Resource Website

Reward: An introduction

by CIPD
Essential Resource Website

What is a remuneration committee?

by Byrne, D.
Essential Resource Other

A century of minimum wages in Britain

by Deakin, S. and Green, F.
Essential Resource Website

25 Employee Recognition and Reward Ideas

by worktango
Essential Resource Other

Equal Pay - An introductory guide

by Oelz, M. et al.
Essential Resource Website

National Minimum Wage and National Living Wage…

by UK Government
Essential Resource Website

National Minimum Wage: What is the minimum wage

by ACAS
Wider Reading Website

Herzberg’s Two-Factor Theory Of Motivation-Hygiene

by McLeod, S.
Wider Reading Website

McGregor's XY Theory of Management

by BusinessBalls
Wider Reading Website

Likert's Management Systems

by BusinessBalls
Wider Reading Website

Maslow’s Hierarchy of Needs

by McLeod, S.
Wider Reading Website

McClelland's Human Motivation Theory

by Mindtools
Wider Reading Website

Argyris Maturity Theory

by Nunes, P.

Lesson 4

Key Text eBook

IT Manager's Handbook: Getting Your New Job…

by Holtsnider, B. and Jaffe, B. D.
Essential Resource Website

Thinking, social... action! Getting to know the…

by Belbin
Essential Resource Website

Tuckman: Forming, Storming, Norming, Performing…

by BusinessBalls
Wider Reading Website

Functional vs Matrix structure for project-based…

by sa.global
Wider Reading Article

The Matrix Organization

by Stuckenbruck, L.C.
Wider Reading Website

Matrix Management and Structure

by Mote, D.
Wider Reading Website

Functional vs Matrix structure for project-based…

by sa.global
Wider Reading Website

The Nine Belbin Team Roles

by Belbin

Lesson 5

Key Text eBook

IT Manager's Handbook: Getting Your New Job…

by Holtsnider, B. and Jaffe, B. D.
Essential Resource Website

How to prepare a budget

by AccountingTools
Essential Resource Website

Public procurement policy

by Crown Commercial Service
Essential Resource Other

An Introduction to Public Procurement

by Office of Government Commerce
Essential Resource Other

6th Report - Local government procurement

by Housing, Communities and Local Government Committee
Essential Resource Website

Variance Analysis

by Ali, A.
Essential Resource Website

Effective Tax Rate: How It's Calculated and…

by Kagan, J.
Essential Resource Website

Understanding the Return on Assets (ROA) Ratio…

by Hargrave, M.
Essential Resource Website

Budgeting and business planning

by Info Entrepeneurs
Essential Resource Website

Budgets and Budgeting

by Inc.
Essential Resource Website

Cost of quality definition

by AccountingTools
Essential Resource Website

Profit Margin Ratio

by Conrad, S.
Essential Resource Website

Return on Equity (ROE) Ratio

by Conrad, S.
Essential Resource Website

Return on capital employed definition

by AccountingTools
Essential Resource Website

Sell goods or services to the public sector

by UK Government
Essential Resource Website

Variance analysis definition

by AccountingTools
Wider Reading Website

Costs of quality or quality costs

by Javed, R.
Wider Reading Website

Return on Investment (ROI)

by Carleton, P.
Wider Reading Website

Return on Investment (ROI)

by Entrepeneur
Wider Reading Other

Supporting public service transformation: cost…

by HM Treasury
Wider Reading Website

Types of budgeting models

by AccountingTools
Wider Reading Website

Cost of Quality: Not Only Failure Costs

by isixdata
Wider Reading Website

Introduction and Implementation of Total Quality…

by Hashmi, K.
Wider Reading Website

Scenario Analysis Explained: Techniques, Examples…

by Hayes, A.
Wider Reading Website

Cost-Benefit Analysis

by Entrepeneur

Lesson 6

Key Text eBook

IT Manager's Handbook: Getting Your New Job…

by Holtsnider, B. and Jaffe, B. D.
Essential Resource Website

International Association of Information…

by International Association of Information Technology Asset Managers (IAITAM)
Essential Resource Website

What Is IT asset management (ITAM)?

by IBM
Essential Resource Other

How is technology accepted by users? A review of…

by Alomary, A. and Woollard, J.
Essential Resource Website

10 tips on how to win the IT asset management…

by Hollandsworth, B.
Wider Reading Website

What is Technology Acceptance Model (TAM)

by IGI Global

Lesson 7

Key Text eBook

IT Manager's Handbook: Getting Your New Job…

by Holtsnider, B. and Jaffe, B. D.
Essential Resource Website

Demystifying the 5 Phases of Project Management

by Eby, K.
Essential Resource Website

Introduction to Project Management

by Haughey, D.
Essential Resource Website

A deep dive into the role of a programme manager

by prince2
Essential Resource Website

5 Phases of Project Life Cycle and Why They Matter

by Sison, M. and Greenberg, T.
Essential Resource Website

Project Management Phases and Processes

by Mindtools
Essential Resource Website

Exploring the role of a portfolio manager

by prince2
Essential Resource Website

The Stages of a Project

by projectsmart
Essential Resource Website

5 Basic Phases of Project Management

by Project Insight
Essential Resource Website

What is a Project Manager?

by Project Management Institute (PMI)
Wider Reading Website

RAID Log

by Haughey, D.
Wider Reading Website

SWOT Analysis

by Haughey, D.
Wider Reading Website

Techniques Wiki

by Project Management Institute (PMI)
Wider Reading Website

Tools

by projectsmart
Wider Reading Website

What is a Work Breakdown Structure?

by workbreakdownstructure.com
Wider Reading Website

What is Project Management

by Project Management Institute (PMI)
Wider Reading Website

APM glossary of project management terms

by Association for Project Management (APM)
Wider Reading Website

How to Make a Project Network Diagram: Free Tools…

by Malsam, W.
Wider Reading Website

Gantt Chart, Milestone Chart and Network Diagram…

by PMC Lounge
Wider Reading Other

Defining the Critical Path

by Mosaic
Wider Reading Website

What is a Gantt Chart?

by Gantt
Wider Reading Other

Basic CPM Calculations

by Mosaic
Wider Reading Website

MoSCoW Method

by Haughey, D.
Wider Reading Website

PM Tools

by Project management Guru
Wider Reading Website

What Is Six Sigma?: Transform Your Organization’s…

by Feldman, K.
Wider Reading Other

Project Planning

by Mosaic
Wider Reading Website

PERT Chart Templates

by smartdraw
Wider Reading Website

Create a Network Diagram in Project desktop

by Microsoft
Wider Reading Website

Show slack in your project in Project desktop

by Microsoft
Wider Reading Website

The Ultimate Guide to the Critical Path Method

by Eby, K.
Wider Reading Website

What is critical path and how does it help me?

by smartsheet
Wider Reading Website

Top 10 Project Management Software I Tried and…

by Sison, M. and Greenberg, T.
Wider Reading Website

Create Visio PERT charts to plan projects and…

by Microsoft
Wider Reading Website

Work Breakdown Structure

by projectsmart

Lesson 8

Key Text eBook

IT Manager's Handbook: Getting Your New Job…

by Holtsnider, B. and Jaffe, B. D.
Essential Resource Website

ITIL

by ITIL
Essential Resource Website

What is ITIL? Your guide to the IT Infrastructure…

by White, S.K. and Greiner, L.
Essential Resource Website

COCOMO Estimation: Understanding the Constructive…

by Sadman, S.S.
Essential Resource Website

KPI Meaning, Examples, Calculation and Dashboard…

by Sharma, H.
Essential Resource Website

Good practice guidelines

by Health and Safety Executive (HSE)
Essential Resource Website

COBIT

by ISACA
Essential Resource Website

70 KPI Examples by Department (2026)

by Jackson, T.
Essential Resource Website

Service Level Agreement Checklist

by AXIA Consulting
Essential Resource Website

Source lines of code

by Project Code Meter
Essential Resource Website

Temperature in the workplace

by Health and Safety Executive (HSE)
Essential Resource Website

5 Best Practices Toward Contract Compliance

by Thomas, J.
Essential Resource Website

Defining IT Service Management – Or Is That “…

by Mann, S.
Essential Resource Website

Service management good practice

by Cabinet Office
Essential Resource Website

COBIT

by Hanna, K.T.
Essential Resource Website

Service level agreements

by NHS England
Wider Reading Website

Guidance: Key Performance Indicators

by Cabinet Office
Wider Reading Website

Chartered Institute of Procurement and Supply (…

by Chartered Institute of Procurement and Supply (CIPS)
Wider Reading Website

ITIL certification guide: Costs, requirements,…

by White, S.K.

Lesson 9

Key Text eBook

IT Manager's Handbook: Getting Your New Job…

by Holtsnider, B. and Jaffe, B. D.
Essential Resource Website

How to write a disaster recovery plan and define…

by Kirvan, P.
Essential Resource Website

What is Social Engineering? Examples and…

by Webroot
Essential Resource Website

Applying the COSO ERM Framework

by COSO
Essential Resource Other

COBIT 5 Digital

by ISACA
Essential Resource Website

The Best Disaster Recovery-as-a-Service (DRaaS)…

by Ohlhorst, F.
Essential Resource Website

Databarracks

by Databarracks
Essential Resource Website

How to create a good information security policy

by Scott, A.
Essential Resource Website

What Are Social Engineering Attacks? (Types and…

by de Groot, J.
Essential Resource Other

IRM's risk management standard

by Institute of Risk Management (IRM)
Essential Resource Website

GRC Capacility Model 3.5 (OCEG Red Book) Free…

by OCEG
Essential Resource Website

IT Disaster Recovery Plan

by U.S. Department of Homeland Security
Essential Resource Website

Business Impact Analysis

by U.S. Department of Homeland Security
Essential Resource Website

Azure Site Recovery

by Microsoft
Essential Resource Website

PlanB Consulting

by PlanB Consulting
Essential Resource Website

Understanding Social Engineering Tactics: 8…

by Doyle, K.
Essential Resource Website

Information Security Policy

by University of Bath
Wider Reading Website

Best practices for an information security…

by Beaver, K.
Wider Reading Website

What is a keylogger?

by Microsoft
Wider Reading Other

Standard Deviations: A Risk Practitioner Guide to…

by Institute of Risk Management (IRM)
Wider Reading Website

Security Audit

by Gillis, A.S.
Wider Reading Website

Risk assurance

by pwc
Wider Reading Website

Top 12 governance, risk, and compliance…

by White, S.
Wider Reading Website

CERT Division

by Software Engineering Institute
Wider Reading Other

NIST Risk Management Framework

by NIST
Wider Reading Website

Identity theft

by ICO
Wider Reading Website

What's the Difference between a Virus and a…

by kapersky
Wider Reading Website

Enterprise Risk Management

by pwc
Wider Reading Other

Transforming Technology Risk

by KPMG
Wider Reading Website

The role of IT Auditor

by MichaelPage
Wider Reading Website

Security policy and objectives

by IBM
Wider Reading Website

Computer viruses: How they spread and tips to…

by Corrons, L.
Wider Reading Website

How does a logic bomb work?

by Layton, J.

Lesson 10

Key Text eBook

IT Manager's Handbook: Getting Your New Job…

by Holtsnider, B. and Jaffe, B. D.
Essential Resource Website

IT service manager

by UK Government
Essential Resource Website

ITIL

by ITIL
Essential Resource Website

What is the IT Infrastructure Library (ITIL)?

by Susnjara, S. and Smalley, I.
Essential Resource Website

My job explained: IT service delivery manager

by Bright Knowledge
Essential Resource Website

ITIL Foundation Glossary

by Thought Rock
Essential Resource Website

It's Time To Realize That "ITIL Is Not…

by Mann, S.
Wider Reading Website

ISO/IEC 20000 Certification

by APMG International
Wider Reading Website

What is ITIL? Complete Definition, Benefits,…

by Danby, S.
Wider Reading Website

ISO 9000 family - Quality management

by ISO
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