Reading List Category
Resource Type
Lesson

Lesson 1

Key Text eBook

Managing Quality: Integrating the Supply Chain.

by Foster, S. T and Gardner, J. W.
Essential Resource eBook

Quality in the 21st Century: Perspectives From…

by Sampaio, P. and Saraiva, P.
Essential Resource eBook

Guide to the Project Management Body of Knowledge…

by Project Management Institute
Essential Resource eBook

Quality Management Essentials

by Hoyle, D.
Essential Resource Video

What is Quality Management?

by Invensis Learning
Essential Resource Article

The Accuracy of Salespersons’ Perceptions of…

by Lambert, D. M., Marmorstein, H. and Sharma, A.

Lesson 2

Key Text eBook

Quality Management Systems: A Practical Guide to…

by Tricker, R.
Essential Resource Video

Love Actually (5/10) Movie CLIP - Would You Like…

by Movieclips

Lesson 3

Key Text eBook

Guide to Food Safety and Quality during…

by Ryan, J. M
Essential Resource Video

Coca-Cola® Masterpiece

by Coca-Cola

Lesson 4

Key Text eBook

Quality Management: Reconsidered for the Digital…

by Beckford, J.
Essential Resource Video

New AIAG Advanced Product Quality Planning (APQP…

by AIAG
Essential Resource Video

The Hitman's Bodyguard (2017) - A Perfectly…

by Movieclips

Lesson 5

Key Text eBook

Quality Management: Reconsidered for the Digital…

by Beckford, J.
Essential Resource eBook

Logistics and Supply Chain Management

by Christopher, M.
Essential Resource Article

Crowdsourcing as a strategic IS sourcing…

by Nevo, D. and Kotlarsky, J.
Essential Resource Article

Understanding crowdsourcing projects: A review on…

by Karachiwalla, R. and Pinkow, F.
Essential Resource Article

Digital Twin: Benefits, use cases, challenges,…

by Attaran, M. and Celik, B. G.
Essential Resource Article

Quality Control in Crowdsourcing Systems: Issues…

by Allahbakhsh, M. et al.
Essential Resource Video

Would you trust a robot to walk your dog?

by Dan’s Pet Care
Essential Resource Article

Quality control in crowdsourcing: A survey of…

by Daniel, F. et al.
Essential Resource Article

Design and development of digital twins: A case…

by Marmolejo-Saucedo, J. A.

Lesson 6

Key Text eBook

Quality Management: Reconsidered for the Digital…

by Beckford, J.
Essential Resource Video

America Ferrera Breaks Down the Moment She Was…

by Movieclips
Essential Resource Article

Business excellence models: A comparison

by Toma, S.-G. and Marinescu, P.
Essential Resource Video

History and explanation of business excellence

by COER Benchmarking

Lesson 7

Key Text eBook

Quality Management: Reconsidered for the Digital…

by Beckford, J.
Essential Resource Video

EFQM Forum 2018 in Vienna - Symphony of Excellence

by The EFQM Channel
Essential Resource Video

Explanation of the EFQM Model

by LEAS Consulting
Essential Resource Website

The EFQM Model.

by EFQM

Lesson 8

Key Text eBook

Out of the Crisis

by Deming, W. E.
Key Text eBook

Essentials of Managing Quality for Projects and…

by Bartlett, J.
Key Text eBook

Quality Management: Reconsidered for the Digital…

by Beckford, J.
Essential Resource Article

Agile Transformation at LEGO Group: Implementing…

by Sommer, A. F.
Essential Resource Video

Systems Thinking

by Systems Innovation
Essential Resource Other

ISO 9001 Auditing Practices Group Guidance on:…

by International Organization for Standardization
Essential Resource Website

How To Use the Hoshin Kanri Method for Strategic…

by Laoyan, S.
Essential Resource Article

Ethics and moral leadership: Quality linkages

by Maguad, B., and Krone, R.
Essential Resource Video

Deming's Red Bead Experiment

by Mayo Clinic
Essential Resource Website

Crosby’s 14 Steps for Improvement.

by Mind Tools Content Team
Essential Resource Article

W. Edwards Deming, an influential statistician

by Smith, R.
Essential Resource Website

More about the Juran Trilogy

by DeFeo, J.
Essential Resource Website

Juran’s Quality Trilogy: A Comprehensive Guide

by Gurus, Q
Essential Resource eBook

APM Body of Knowledge

by Association for Project Management

Lesson 9

Key Text eBook

Quality Management: Reconsidered for the Digital…

by Beckford, J.
Essential Resource Video

Supplier Quality Management System | Vendor…

by Qualityze
Essential Resource Video

Small Soldiers (9/10) Movie CLIP - The Gorgonites…

by Movieclips
Essential Resource Article

Total quality management and business excellence…

by Toma, S.-G. and Naruo, S.
Essential Resource Other

Quality management principles

by ISO
Essential Resource Video

The Toyota Way: Practical Examples of the Toyota…

by Francisco Javier Ocejo Gonzalez

Lesson 10

Key Text eBook

Quality Management: Reconsidered for the Digital…

by Beckford, J.
Essential Resource Article

Adopting quality management practices in the…

by Fadilasari, D. P. et al.
Essential Resource Video

Quality 4.0 | Quality 4.0 evolution| Elements |…

by Hasan, A.
Essential Resource Video

Does Technology Ruin Relationships?

by Briancraft