SERVQUAL Model of Service Quality

Submitted by rest1 on Fri, 05/09/2025 - 15:54

URL

https://www.toolshero.com/quality-management/servqual-model/

Reading List Category

Essential Resource

Author(s)

Mulder, P.

Lesson Number

Module Levels

Source Type

Year of Publication

2018

Programme Name

APP Health and Care Management Reading Lists

School Name

Health and Care Management

Reading List Module Name and Code