The simple metric that is taking over big business

Submitted by rest1 on Thu, 05/08/2025 - 16:09

URL

https://fortune.com/longform/net-promoter-score-fortune-500-customer-satisfacti…

Reading List Category

Essential Resource

Author(s)

Colvin, G.

Journal Title

Fortune

Lesson Number

Module Levels

Source Type

Year of Publication

2020

Programme Name

APP Business Management Reading Lists

School Name

Business Management

Reading List Module Name and Code