Patient Centred Care and Voice of Customer Techniques Supporting Inter-Departmental Process Redesign

Submitted by rest1 on Thu, 05/08/2025 - 15:38

URL

https://www.anzam.org/wp-content/uploads/pdf-manager/203_ANZAM-2012-007.PDF

Reading List Category

Essential Resource

Author(s)

Hayes, K. J., Reed, N. and Fitzgerald, J. A.

Lesson Number

Module Levels

Source Type

Year of Publication

2012

Programme Name

UG Health and Care Management Reading Lists

School Name

Health and Care Management

Reading List Module Name and Code