We will be taking a break for the festive period from Wednesday 24th December 2025 until Friday 2 January 2026. 

You will still be able to access all our resources, but staff will not be available to respond to enquiries during this period. Please consult the Getting Started and Help pages for help and guidance.

You can find additional support on the Student Hub and the Wellbeing Portal. If your enquiry is urgent please contact StudentSupport@arden.ac.uk.

1. I need help accessing resources on the Library Portal.

All of our resources are accessed using your Arden Office 365 login details. This will be your Arden University email address and password. 

You can recover your password if you've forgotten it. 

2. How do I access eBooks and other resources for my module reading? 

All of our Subject Guides have links to your module Reading Lists, which provide you with all the key, essential and wider reading across your modules. You can also search for your Reading List by entering your module name or code on our searchable Reading Lists page: Search All Reading Lists 

Your key texts will also be listed in your module resources on iLearn, at the end of each lesson.  

All of our eBooks and other resources can be found by searching the Library Portal using the ‘search the library’ box on the Library Portal homepage.  

Your Subject Guide will also provide you with the most up to date version of the referencing guide for your subject area, as well as any relevant research tools; subject-specific database links; and other useful resources as identified by your Assistant Librarians and your School. 

3. Where can I find support for academic skills? 

If you need help with academic skills you can find lots of useful resources on our Academic Skills pages.  

Academic Skills workshops and one-to-one appointments are available until 23 December and resume on 2 January. 

Book an appointment with an Academic Skills Tutor, or sign up for a workshop.  

4. Where can find support for academic English? 

If you need help with academic English during the festive closure period take a look at our self-study resources.   

One to one appointments and workshops are available until 23 December and resume on 5 January. 

Book an appointment  with an English Language Lecturer or sign up for a workshop.

5. Where can I find help on referencing? 

You can find the latest referencing guides and a range of other support materials on our Academic Integrity page.